What to discuss
with the shop.
Brakes, steering and suspension affect how a vehicle responds on the road. Contact the shop to discuss the symptoms and an appropriate inspection before choosing a repair.
- Brake-system concerns
- Steering concerns
- Suspension repair
- Ride quality and vibration concerns
What have
you noticed?
- Squealing or grinding during braking
- Vibration felt while braking or driving
- Clunks over bumps or a change in steering feel
Before you call
Tell us whether the sound comes from the front or rear, whether it occurs when braking or turning, and whether it changes with speed.
Should I describe noises before visiting?
Yes. Explain when the sound happens and where it seems to come from. Avoid attempting to reproduce a fault in a way that could be unsafe.