What to discuss
with the shop.
Call to confirm the work available for your specific vehicle, the next step and appointment availability. Specialty work and parts needs should be discussed directly with the shop.
- General mechanical concerns
- Unusual sounds and vibration
- Leaks and changes in vehicle behavior
- Repair and maintenance enquiries
What have
you noticed?
- Something feels different during your usual drive
- You have a concern that does not fit another category
- You need to discuss work recommended elsewhere
Before you call
Write down a short description of the concern, when it began and any recent changes to the vehicle. Bring any relevant previous inspection paperwork.
What if I do not know what is wrong?
That is fine. Describe the symptoms in your own words and provide your vehicle details. The conversation can start there.